FAQ - Frequently Asked Questions
FAQFrequent questions
I found ainfiltration from the attic. Does condominium insurance intervene in these cases?
Certainly. This type of damage is covered by all our Global Building policies. Just send us the photos to the email address sinistri@studioruzzon.it
I received the final balance sheet
2018 but I can't understand the editorial criterion. Can you explain it to me?
The final balance is calculated on the basis of management, which usually runs from January to December and is done by competence
or for cash. In the one for competence, the expenses that relate to the calendar year are counted (even if paid before or after), while on the other hand, they are calculated on the payment date. We use the criterion of competence (as companies do) to indicate the expenses and that of the cash for the payments of condominiums, so that everything is more understandable. And let's add a written report made on the model of the Notes to the Financial Statements, as provided for the companies.
Because mine personal expenses
are they higher than my neighbor's?
Personal expenses usually include: postage, reminders, individual repairs (eg intercom equipment), legal actions and other expenses that the law attributes to the single condominium (eg damage caused to the neighbor). For this reason they are often very different.
I can not participate in the assembly, can I delegate you even if you administer the condominium?
Unfortunately the administrator cannot accept proxies, but you can give others a proxy with voting instructions and it will be like participating in person.
I reported a claim ten days ago but the expert
he hasn't contacted me yet. How come?
Unfortunately the experts intervene after about 30 days and conclude the procedure in 60-90 days, even if something even more complex.
I'm often not at home, I could receive only by emailcondominium communications instead of registered mail?
Unfortunately not. The email has no legal value, you can avoid sending paper only via PEC.
I rent my apartment: what are the expenses to be attributed to thetenant?
All those that do not belong to the owner, namely: extraordinary and property expenses, current account, insurance, postal, 10% of the custodian.
How do I know when the deadlines expire? rate
of the condominium?
The ordinary assembly divides the expenses into 2 or more installments (usually 3 or 4) on a regular basis. The summary and the individual installments are sent to all owners. If your condominium is active, the web access service can see everything from the site by logging in with user and password.
In my condominium some extraordinary works have been carried out, what must I do to benefit from the tax deductions?
He doesn't have to do anything: the deductions are automatically inserted in your tax drawer by the end of February.
I must restructure
my apartment, bathrooms included. How can I notify condominiums?
It is sufficient that your company affixes a detailed notice in the condominium at least 3 days before the start of works.
I'm sharing my apartment and I'd like to keep my elderly parent close to me. I can open a second door
entrance on the landing (same as the existing ones) or do you need the authorization of the assembly?
The condominium reform - Law 220/2012 - allows you to open an additional door. Please, however, warn condominiums.
By renovating my home, there was one water spillage
which caused damage to the neighbor below. Who has to pay?
To compensate the damage must be the owner who caused the damage, which then rivals the company. Usually the company directly provides to repair the damage caused to the condominium of the lower floor.
I am a carrier of handicap
recently and I need to install the elevator, otherwise I have to change house. How can I convince the assembly to install thelift?
It is not necessary, the law authorizes you to install an elevator or a lift at your expense even without the prior consent of the assembly.
In the last report I noticed an expense for the ARE YOU THERE, what is it?
By November of 2019 all the Milanese buildings over 50 years old must have the Static Certificate of Idonity - called CIS - which is essentially an expert opinion carried out by a qualified professional on the "robustness" of the condominium in the event of an earthquake.
From the final statement I cannot understand how they are distributed water costs.
Unless indicated in the condominium regulations - or in the presence of accounts - the costs of water must be divided into thousandths of ownership. Gradually we will have to arrive at this solution.
My neighbor holds the high volume music
at nine in the evening. Can I call the police?
He can certainly call them, but in vain. The police regulation of the Municipality of Milan provides that it is possible to carry out noisy activities until 10 pm and, in particular cases, even beyond.
I live on the top floor in a small apartment. How come mine elevator fees
are they higher than those of my first-floor neighbor?
Because the allocation of costs is proportionate to the use, and the civil code requires to charge more to those who make a "heavier use", as in the case of the elevator.
We have just replaced the intercom, and the sum attributed to me is higher than that of my neighbor. Why?
The costs of the intercom are allocated per capita. You have opted for the video door phone, while your neighbor has chosen the audio only model, which costs less.
I have to sell my house next month, what do I have to do to get it Expenses releaseMonthly maintenance
to give to the notary?
You can let us know, a week before, the exact date of the deed and we will distribute the expenses between you and the new owner. After the balance we will release the release form. Within 30 days you must provide us with the data of the new owner.
Thursday is theassembly
of condominium, I can come accompanied by mine three adult children?
In theory it is not possible, only the owners can participate in the assembly but can ask for authorization from those present who, usually, do not oppose it.
I bought an apartment auction, can I pay the condominium fees normally?
In the event of an auction purchase, you are also responsible for the expenses for the current and previous years, even if you were not yet the owner.
I live alone and, especially in the evening, I would feel more confident if they were installed cameras. But how do I get all the condos to install them?
For the installation of a video surveillance system, 500 thousandths are enough, that is half is enough. Modern systems offer the same performance in night vision as in daylight.
The door lock is now dated and will need to be replaced. What is the difference between classical, mapped and magnetic keys?
Traditional keys can be mapped or not. The former can only be duplicated in specific stores with the administrator's authorization and upon presentation of a card. This is why they are more expensive and safe. The magnetic ones are equally safe but they are all different from each other: this allows you to deactivate one - in case of theft for example - and replace it with another one with a different code. Each key costs less than a traditional one but the lock costs more.
The condominium regulation prohibits the pets
in home. Can I force my neighbor to give away her little dog?
I would say no. The law 220/2012 has codified a consolidated jurisprudential address according to which this prohibition is to be considered null in all, except in the case of wild animals.